Etsy Status

Taste test problems

avleenetsy — Sun, 13 May 2012 04:02:30 +0000

11:55pm ET: Taste test is currently experiencing a problem where images fails to display correctly. We are looking in to the issue and hope to have it resolved quickly!

12:15AM ET: All fixed!

Payments delays

avleenetsy — Thu, 10 May 2012 16:15:45 +0000

12:15pm ET: We are aware of an issue with direct checkout and bill payments. The ability to pay your bill via credit card is currently unavailable. Issuing buyer refunds for direct checkout orders may generate errors intermittently. Thank you for your patience.

12:26pm ET: This has been resolved.

Intermittent errors on site

avleenetsy — Thu, 03 May 2012 21:08:50 +0000

5:05pm ET: We’re aware of a problem with some users reporting dropping sales and feedback counts.
We are looking in to this now and will have further updates shortly.

5:20pm ET: This problem should now be resolved! Thanks!

Site Availability Issue

Jon Cowie — Thu, 03 May 2012 09:00:56 +0000

4:59AM EDT: We’re currently experiencing some site availability issues. We’re on the case and will update with more information shortly.

5:10AM EDT: Site availability issues have now been resolved.

Users with AOL email accounts may be experiencing temporary delays in email delivery.

Marcus — Tue, 01 May 2012 20:01:45 +0000

We’ve been seeing intermittent delivery issues to @aol.com email addresses. Thanks for your patience, we’ve been informed AOL are aware of the issue and are working on it.

Update: 11pm EDT – AOL appear to have resolved their issues and all delayed mail has been delivered to their servers

Paypal Scheduled Maintenance

Jon Cowie — Fri, 20 Apr 2012 04:55:39 +0000

Paypal are performing some scheduled maintenance and as a result checking out via Paypal will be unavailable for approximately one hour from 10PM PDT / 1AM EDT / 6AM BST. Stay tuned for an update when the maintenance work is completed.

Update: As of 23:30 PDT / 02:40 EDT / 07:40 BST Paypal’s maintenance has been completed and checking out via paypal is now enabled again.

iPhone App Unavailable

lozzd — Thu, 19 Apr 2012 19:06:58 +0000

2:40PM EDT: We’re currently experiencing an issue that prevents the iPhone app from working for logged in users. We have identified the issue and are working to resolve it ASAP.

Update: As of 3:10PM EDT this issue has been fixed.

Email delivery slowed

patrickatetsy — Mon, 09 Apr 2012 21:16:00 +0000

We’re currently experiencing a delay in email delivery for checkouts. We have identified the issue and are rectifying it.

UPDATE: The email queue is clearing and should be finished in about 30 minutes. Expect emails to arrive shortly.

Showcase purchasing disabled

Mike Brittain — Sun, 01 Apr 2012 02:16:42 +0000

We’re currently having some issues with purchasing new Showcase ads. We will not be selling new Showcase ads until this issue is resolved.

Update, 10:50 PM ET: We restored Showcase purchasing. We are continuing to monitor a case where a small number of Showcases cannot be purchased.

A bit of site slowness

jallspaw — Fri, 30 Mar 2012 20:43:32 +0000

Hey all – you may or may not see some slowness on the site. We’re chasing it down now, stay tuned.

Update, 18:49 Eastern: Performance is back within normal bounds, but we’re continuing to monitor.