Statuses

Search Issues

In resolved, Tech Updates on September 29, 2016 by Jon Cowie

(9:36pm ET — See this in your timezone) Some users may be experiencing issues with the search functionality of the site. Engineers are working on the problem now.

(9:40pm ET — See this in your timezone) We’ve pushed a fix that should have resolved the issues and are monitoring the situation

(9:43pm ET — See this in your timezone) The issue has now been resolved

Statuses

Payment Processing Status

In resolved, Tech Updates on July 5, 2016 by jpharoetsy Tagged:

We are currently experiencing a delay with processing payments. We are working closely with our third party processor to resolve this issue.

Update: We’re continuing to work on this issue with no ETA at present.

Update [July 7, 11:30 AM EDT]  We’re making significant progress on this issue and have posted a more thorough update in the announcements section, you can visit it here: https://www.etsy.com/teams/7716/announcements/discuss/17900299/

Update [July 7, 7:45 PM EDT] We’re making significant progress on this issue and have posted another update to the announcements section, you can visit it here: https://www.etsy.com/teams/7716/announcements/discuss/17900299/page/1?post_id=350712099

Update [July 8, 10:58 AM EDT] We’re still making progress on this issue; some new incoming orders are experiencing delays in processing. Visit our forums updates for more information: https://www.etsy.com/teams/7720/bugs/discuss/17862239/page/639?post_id=334917392

Update [July 8, 6:07 PM EDT] We’ve made significant progress in processing backlogged orders and reducing the delay time for new orders to complete.  Stay up to date by visiting our forums posts: https://www.etsy.com/teams/7720/bugs/discuss/17862239/page/649?post_id=334963580

Update [July 9, 1:20 PM EDT] We’ve made significant progress in processing backlogged orders and new orders are processing normally without delays. Stay up to date by visiting our forums annoucement: https://www.etsy.com/teams/7716/announcements/discuss/17900299/page/1?post_id=335041964

Update [July 9, 9:54 PM EDT] We’re continuing to monitor processing payments, new orders should still be processing normally without delays. Stay up to date by visiting our forums posts: https://www.etsy.com/teams/7720/bugs/discuss/17862239/page/666?post_id=335085370

Update [July 10, 5:06 PM EDT] We’re continuing to monitor processing payments, new orders are still processing normally without delays. Stay up to date by visiting our forums posts: https://www.etsy.com/teams/7720/bugs/discuss/17862239/page/669?post_id=335169564

Update [July 26, 3:26 PM EDT]  Our payments processor has resolved the issue that had been causing delays in payment processing. You can read more in the Forums announcement here: https://www.etsy.com/teams/7716/announcements/discuss/17900299/page/1?post_id=352477193

RESOLVED at July 26, 3:26 PM EDT

 

RESOLVED at 6:34pm ET — See this in your timezone

Statuses

Listing and payment issues

In resolved, Tech Updates on June 7, 2016 by avleenetsy

There are currently problems with renewing listings, updating search, and completing purchases.

Engineers are working on the problem now.

Update: These issues have now been resolved.

Statuses

Site unavailable

In resolved, Tech Updates on April 11, 2016 by Laurie Denness Tagged:

We’re currently investigating an issue that is causing the site and mobile apps to be slow or unavailable. More updates coming

Update: We’ve isolated the issue and the site is recovering

Statuses

Site unavailable

In Tech Updates on March 28, 2016 by Ryan Frantz Tagged:

(4:58pm ET — See this in your timezone) etsy.com is currently unavailable. We’re reviewing the issue and will provide an update shortly.

(5:08pm ET — See this in your timezone) We’ve identified the issue and addressed it. The site is available again.

RESOLVED at 5:08pm ET — See this in your timezone

Statuses

Issues purchasing Shipping Labels

In Tech Updates on March 14, 2016 by Nicholas Cook Tagged:

(12:29pm ET — See this in your timezone) We are aware of an issue purchasing shipping labels and are in the process of fixing the issue. We hope to have this resolved shortly.

(12:48pm ET — See this in your timezone) We have resolved the issue. If you are continuing to experience issues purchasing shipping labels, please try reloading the page.

RESOLVED at 12:48pm ET — See this in your timezone

Statuses

Temporary Issues Checking Out

In Tech Updates on March 9, 2016 by Nicholas Cook Tagged:

(4:37pm ET — See this in your timezone) We experienced a temporary issue causing some purchase attempts to fail between 4:15 – 4:33 pm ET. This has been corrected and purchases should be going through as normal. We apologize for the inconvenience.

RESOLVED at 4:37pm ET — See this in your timezone